BOOKS on
Conflict Resolution
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These highly recommended books will help you to better understand
Conflict Resolution and how to employ ADR in your day to day encounters.
Just click on the title for more information and the best prices from Amazon.
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MEDIATION--GENERAL
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Finding Common Ground: A Field Guide to Mediation
Phillips, Barbara Ashley - 1st ed. Halfway, OR
Hells Canyon Publisher, 1994. ISBN 0-9633919-7-6
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Breaking the Impasse: Consensual Approaches to Resolving Public Disputes
Susskind, Lawrence & Cruikshank, Jeffrey
Basic Books, Inc., 1987. ISBN 0-465-00751-1 (cloth); 0-465-00750-3 (paper)
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Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict
Ury, William L., Brett, Jeanne M., Goldberg, Stephen B.
Jossey - Bass, 1988. ISBN 1-880711-03-3
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The Promise of Mediation: Responding to Conflict Through Empowerment & Recognition
Bush, Robert A. Folger, Joseph P.
Jossey-Bass Inc., San Francisco, 1994. ISBN 0-7879-0027-3
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When Talk Works: Profiles of Mediators
Kolb, Deborah M. - 1st Edition
Jossey-Bass, Inc., San Francisco, 1993. ISBN 1-55542-640-9
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Working Through Conflilct: Strategies for Relationships, Groups, & Organizations
Folger, Joseph P., Poole, Marshall Scott, Stutman, Randall K. - 3rd Edition
Addison-Wesley Educational Publishers Inc. 1997. ISBN 0-673-99766-9
NEGOTIATIONS
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Getting To YES: Negotiating Agreement Without Giving In
Fisher, Roger & Ury, William,
Houghton Mifflin, Boston, 1981. ISBN 0-1400-65342
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Getting Together: Building Relationships As We Negotiate
Fisher, Roger & Brown, Scott
Houghton Mifflin, Boston, 1989. ISBN 0-14012-638-4
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Getting Ready to Negotiate: The Getting To Yes Workbook
A step-by step guide to preparing for any negotiation.
Fisher, Roger & Ertel, Danny
Penguin Books., New York, 1995. ISBN 0-14023-531-0
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Effective Legal Negotiation & Settlement
Craver, Charles B.
The Michie Co., Charlottesville, VA., 1993. ISBN 1-55834-05-9
EMPLOYMENT RELATED DISPUTE RESOLUTION
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Alternative Dispute Resolution In The Workplace:
Concepts and Techniques for Human Resource Executives & Their Counsel
McDermott, Patrick E. with Berkeley, Arthur Eliot
Quorum Books, Westport, CT., 1996. ISBN 1-56720-055-9
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Resolving Employment Disputes Without Litigation
Westin, Alan F., Feliu, Alfred G.
The Bureau of National Affairs, Inc., Salem, MA., 1988. ISBN 0-87179-558-2
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"Dispute Resolution in the Workplace"
The National Academy of Arbitrators has the complete text of the 56 volumes of
the NAA Proceedings online, in a searchable data base available to the public.
DIVORCE MEDIATION
FACILITATION
For information or consultation, call (707) 838-9910
or e-mail:

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